Nice Looking Product but Poor Quality
Anthony
12/23/2020
purchased this refrigerator (fingerprint resistant version) after closing on my new home 2 years ago. nice looking refrigerator that is not fingerprint resistant. had issues with the inside water jug and ice maker. water jug kept developing mold and mildew. had to shut it off and stop using it. as for the ice maker, after about 1.5 years, the ice started clogging and every time I tried to get ice, water would come down first. ice built up towards that back of the ice compartment. I would not recommend this appliance. I recently sold the home and gave appliances to new owners! I do not think I will be considering another samsung appliance!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Fantastic Refrigerator
Dena
12/9/2020
We have owned this a few months now and just love it. The smooth surface is great as I have a smaller kitchen and handles are just one less thing in the way. The space inside is great and can accommodate a lot of different foods for the whole family. We also really like the internal water fill accessory. Its really nice to have flavored fresh and cool water at your fingertips.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great refrigerator
Emad
10/19/2020
I bought from month ago and it's good .I like this design
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the combo drawer
U45812
8/21/2020
I've had this 8 months. Only 1 issue, one day, after getting home after a few days, the fridge was 37*, and the freezer was 67*, and had to throw all our frozen food away. Unplugged for 5 minutes, plugged back in, been fine for a month now.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
This is a great fridge!
Bad Dad
8/4/2020
This is our second Samsung. Ours is a "counter-depth" 23 cu ft Tuscan stainless model and it is everything we could have hoped for. Very quiet...easy to access items in all spaces...very flexible in shelf modification to accommodate odd items, ice maker/dispenser works like a charm. Jury is still out on the built-in water pitcher.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poor defrost cycle, rolling drawer does not
DonG
6/17/2020
Poor defrost cycle, seem to eventually work though. We thought it was broken and had a service person come out.
The rolling drawer in freezer does not roll, in fact the rollers do not touch the track and looks like the wrong drawer. This is really a pain.
The ice maker is noisy, stirs cubes to keep them from sticking.
The water dispenser aims to the right side of a glass, no adjustment.
The door shelves are not adjustable and taller standard bottles of say soy sauce, salad dressing do not fit.
The door open warning is so soft it is easy to ignore.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice maker worthless
Mike
2/22/2020
ice maker constantly freezes and unable to remove tray until turned off for several days. i would never recommend this product.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Worst customer service. Don't buy Samsung!
Daniel
1/11/2020
apparently one can't leave any details about customer service, so i'll just say that, based on the atrocious customer service i've experienced, i would advise against buying samsung fridges.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Never again Samsung
Angryman
11/5/2019
have you no shame? ice makers in your fridges do not work and you have known and sold for years!
i will never purchased any product from you again!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Abysmal performance and customer service
Piclar
11/5/2019
fridge won't maintain consistent temp. foods spoiling. terrible customer service.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
