This large capacity 28 cu. ft. Samsung French door refrigerator stores up to 28 bags of groceries and helps keep your food fresher longer with Twin Cooling Plus technology. The Ice Master ice maker produces an incredible 10 lbs. of ice per day. Enjoy tremendous flexibility in food storage with slide in and flip up shelves, extra large door bins, two produce crispers and a full width cool select pantry with a separate temperature control. Top and side high efficiency LED lighting makes the inside as beautiful as the outside.
- 28 cu. ft. Ultra-Large Capacity
- Twin Cooling Plus utilizes independent cooling systems for the refrigerator and freezer
- CoolSelect Pantry
- ENERGY STAR Rated
- Premium Wide & Tall external filtered ice and water dispenser
- 5 Tempered glass, spill-proof shelves
- 2 humidity controlled crispers help preserve the freshness of fruits and vegetables
- 3 gal. door bins, 6 door bins total provide ample door storage
- Easy Open handle makes it easy to open your fully stocked freezer
- Soft blue LED display keeps you informed of temperature settings, filter status, and more
|
| Ice Master |
Yes |
|
| Cool Select Pantry with Temperature Control |
Yes |
| External Filtered Water and Ice Dispenser |
Yes |
| High-Efficiency LED Lighting |
Yes |
| Cooling System |
Twin Cooling Plus |
| Surround Air Flow |
Yes |
| Power Freeze and Power Cool Options |
Yes |
| Humidity Controlled Crispers |
2 |
| Tempered Glass Spill Proof Shelves |
5 |
| Gallon Bins |
3 |
| EZ-Open Handle |
Yes |
| 2-Minute Door Alarm |
Yes |
| Contour Doors w/ Smooth Finish |
Yes |
| CoolTight Door |
Yes |
| Dispenser Light |
Yes |
| Display Color |
Ice Blue |
| Filter Indicator |
Yes |
| Water Filter |
HAF-CIN/EXP |
| Refrigerant |
R134a |
| Adjustable Shelves |
Yes |
|
| Type |
French Door |
| Color |
Stainless Steel |
|
| Humidity Control Crispers |
2 |
| Gallon Bins |
2 |
| Total Bins |
7 |
| Dairy Compartment |
Yes |
| CoolSelect Pantry |
Yes |
| Extending Half Shelf |
1 |
| Foldable Shelves |
1 |
| Interior Light |
High Effeciency LED , Side LED + Showcase LED |
| Shelves |
5 |
| Slide-In Shelf |
1 |
| Slide-out Shelves |
1 |
| Spill proof shelves |
Yes |
| Water and Ice Dispenser |
Yes |
| Automatic Ice Maker |
Yes |
|
| EZ-Open Handle |
Yes |
| Drawer Divider |
1 |
| In-Door Pizza Pocket |
Yes |
| Water and Ice Dispenser |
Yes |
| Cubed and Crushed Ice |
Cubed/Crushed |
| Interior Light |
High Efficiency LED |
| Large 2-Divider Opaque Bins |
Yes |
|
| CEE Rating |
Tier 1 |
|
| ENERGY STAR® Certified |
Yes |
| Energy Consumption |
725 kWh/yr |
|
| Total Capacity |
28.07 cu. ft. |
|
| Product Dimensions with Hinges, Handles and Door |
35 3/4" W x 70" H x 36" D |
| Product Dimensions without Hinges and Door |
35 3/4" W x 68 7/8"" H x 28 7/8" D |
| Product Dimensions with Door with Handles |
35 3/4" W x 70" H x 36" D |
| Product Dimensions with Door without Handles |
35 3/4" W x 70" H x 33 1/2" D |
| Product Dimensions with Doors Open |
35 3/4" W x 70" H x 49" D |
| Product Dimensions without Hinges or Handles |
35 3/4" W x 68 7/8"" H x 33 1/2" D |
| Product Dimensions without Door without Handles |
35 3/4" W x 68 7/8"" H x 29" D |
| Shipping Dimensions |
38 5/8" W x 76 5/8" H x 36 1/8" D |
| Net Height without Hinge |
68 7/8" |
|
| Product Weight |
326.284 lb. |
| Shipping Weight |
352.74 lb. |
|
| 1 Year |
1-Year Parts and Labor on Refrigerator |
| 5 Years |
5-Years Parts and Labor on Sealed Refrigeration System Only* |
| 10 Years |
10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing) |
-
-
Type:
Refrigerator
-
Style:
Freestanding
-
Has Freezer:
Yes
-
Configuration:
French Door Refrigerator
-
-
Energy Star Rated:
Yes
-
Icemaker:
No
-
Dispenser:
No
-
Counter Depth:
No
Offer Expires: 8/22/2019 to 11/5/2019 |
Must be postmarked by: 12/5/2019
Receive a 10% off rebate with purchase of qualifying 4 piece Samsung Kitchen Appliance Package. Rebate form must be postmarked by 12/5/2019.
Professional delivery and installation is available for every product we sell. Our basic delivery service is complimentary with most appliances $396
and up and mattresses $599 & up. Additional charges apply to luxury brands, built-in refrigerators, pro-style ranges and deliveries outside our standard area.
Installation of built-in items can be easily arranged. Need your old products removed? We charge $9 per haul-away item with delivery of most products. Ask for
details.
All major appliance products we sell have a limited factory warranty, typically for 1-year. At Famous Tate, we are proud to offer Expert Protection Plus extended service protection plans that eliminate unexpected, out-of-pocket expenses for repairs and afford you peace of mind protection you can count on. Don't put it off - protect your investment and your wallet with affordable extended parts & labor protection coverage on your appliances for up to 5 years! Transferable, all brand comprehensive coverage on all functional parts (& labor) performed in your home by factory authorized repair facilities that even covers failures caused by power surges! Ask about the no-lemon benefit and food loss allowance (refrigerators & freezers) of up to $500 per occurrence per year. Complete details can be found on our Extended Warranty page.
3.7
out of 5
64% of reviewers recommend this product.
Bad Ice Maker and now not cooling
angry customer
9/12/2019
this unit is less than 5 years old. we gave up on the ice maker 2 years ago because of the leaks and freeze ups.
last weekend the fan was making all kinds of racket and now it won't cool.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stay Away!!!
jzzr83
9/12/2019
ncie looking but it does not defrost properly and there is ice buildup that hits a fan. very loud and samsung says i need to pay to fix the known issue.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very unhappy
Amanda
9/10/2019
bought this brand new from lowes and around had to have a service call on it and a new seal put in and still have ice build up around the too of the freezer door.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
TIred of ice maker
sickoficebags
9/9/2019
love this beautifully designed refrigerator by samsung but i do not like the design of the ice maker. it continuously freezes over with no ice production for days.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
OK - Ish
mrskennedy03
8/28/2019
purchased in nov 14. may 19 - fan stopped cooling fridge, found a fix. ok till aug 4th - same issue. 23 days later same thing. tired of fixing the cooling system/fan. i was home & didn't loose food.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Family Friendly
RamaFam
8/26/2019
plenty of space for big items. filter is not expensive to replace. the freezer is wide, deep and has movable racks, which helps keep everything organized
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Falling apart with no support
Fleeced
8/19/2019
ice maker leaks water, handle came off, rails and rollers came off. samsung refuses to cover past 1yr.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Ice Maker Defective / Samsung will not help!!!
DMSAN
8/16/2019
ice maker has a serious design flaw that samsung clearly acknowledges. the ice maker freezes constantly and will not produce ice.....then the entire door become stuck
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DEFECTIVE SAMSUNG REFRIGERATOR
Dr Hanna
8/6/2019
my refrigerator started making noise and leaking and not cooling in the refrigerator within 4 years. cannot find a technician to repair this model as they claim it is a common defect. not functioning.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Do not buy!
Kris Nicole
7/29/2019
do not buy. ice maker freezes over and there is no fix for it. i have had it 3 years and not the fan does not work, and the unit will not cool. yet another service call is needed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
samsuck
odefin
7/24/2019
never made ice properly. have spent two summers trying to get fixed. samsung techs been out 4 x. still no ice.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
lot of space but some poor quality details
P Mum
7/14/2019
most importantly, the two compartments on the right hand door have now cracked. unusable after 1 year.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Beautiful fridge
NikiCat
7/13/2019
great fridge, but two items: 1. samsung places a sticker right under their name, the glue from the sticker will not come off.
2. the drawer is noisy.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Plastic door bins break
meag2
7/2/2019
the bins break under normal use conditions. cheap plastic. i had more explanation but character limits prohibit me from sharing an actual review. well played, samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cool fridge
Rayzosious
7/2/2019
good space holds temp well
looks good
a little problem with customer service
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Subpar water and ice dispenser
Tritoon
6/29/2019
fridge is very efficient and works well except the water and ice dispenser which is awkward to use and ice flies all over while dispensing.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
3 repairs in under a year
ErinV
6/18/2019
nothing but trouble! samsung knows this model is riddled with problems, yet they continue to sell it. beware. buy a different refrigerator.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Good til it isn't.
FrozenFedUp
5/19/2019
Worked fine for a year or so, but this model's fan gets iced up due to a design defect. I cleared the ice and it ran again for a couple of months before the ice built back up. It's a terrible design, and apparently this is a problem for all fridges of this model. Don't waste your time or money.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Freezer /ice maker is nothing but trouble
AMB1
5/7/2019
I have had this less than 1 year. Freezer stopped freezing 2 months after purchase. Samsung told us it was because we had a bag of ice in it. The handle fell off the freezer door. The ice maker accumulated frost, didn't keep the ice cold enough and it defrosted and refroze in clumps. The sensor to turn off ice making function didn't work. Repair man came out. Said this was a KNOWN problem. In fact, my neighbor had the same issue. Why didn't Samsung contact me? What good is registering my product if they don't provide customer service for known issues. Very disappointed in ice maker operation and Samsung Customer Service. Refrigerator features are nice.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Upper ice maker totally frozen.
pmdski
5/3/2019
We bought this last summer. About 1 month in the upper ice machine frosted over totally. Not able to open the door, totally frozen. Also the freezer handle keeps becoming loose and falling off. I have fixed that about 10 times. Now the silver end to the freezer handle fell off and will not go on. We like the layout of the fridge but all the small things are the problem. We got this a Lowes and have not been happy with it at all. Do not recommend.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung refrigerator ice maker
Perrycjr
5/1/2019
Samsung refrigerator ice maker multiple problems and was deemed unrepairable. Great refrigerator except for the ice maker .
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I want to say I Love it, but I can't
ShelleyBB
4/29/2019
I want to love this refrigerator, and I did at first. For the first year it was great, then I noticed around the water/ice dispenser in the door there was rust from it leaking. Then the ice maker for the door kept freezing up and we finally called for service. We have had it serviced twice for the same problem and they replaced the top two doors to take care of the rusting issue. It still freezes up and the door is starting to rust again around the water/ice dispenser. In the last 6 months we have had to throw out so much milk that has curdled long before the expiration date. At first we thought it was because we kept the milk in the door. So we rearranged the shelves and placed the milk on the bottom shelf towards the back of the refrigerator. That has not helped at all. We are now noticing ice building up on the back wall of the refrigerator along a seam in the wall.
I love the size and the dual ice maker (even though only one is working) but I no longer wish to throw out spoiled milk on a weekly basis. Looking for a new brand with similar features.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
RF28HFEDBSR bad design
TEC dude
4/17/2019
RF28HFEDBSR ice maker continues to freeze up and quits making ice. SAMSUNG knows about the problem but has not done anything to help the people who bought it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Problems - do an internet search by the brand name
JANICE G
4/17/2019
Problems - do an internet search by the brand name and you will find them.
I have owned a Samsung refrigerator for 5.9 years. At this time I have had 2 ice makers replaced and and now the ice maker is broken a 3rd time. Plus there is a water leak, leaking water inside the fridge and onto the ground. I am a 77 year old women and have had to pay for these repairs, plus am on my hands and knees cleaning up the water. I reached out to Samsung and all they can tell me is the warranty is expired. THIS IS A DEFECTIVE PRODUCT - DO NOT BUY. Research the ice maker and water line leak issue it is well documented on the internet. I am appalled at their customer service response of this is out of warranty. If this had only happened 1 time I would understand but the ice maker breaking the same way 3 times and leaking water is more than just a minor 1 off issue. Research their product and read the reviews that talk about the same issues I am having. DO NOT BUY.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
LEAKS AND HAS CONSTANT ICE JAMS
LC462
4/14/2019
Repeated ice build up in ice maker and it leaks water out of the ice dispenser door constantly. The catch tray fills up with water and then overflows all over the floor and door. They have been out to "fix" it 5 times and it still does the same thing! Buy a different model!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Fundamental Design Flaw - Class Action Lawsuit
Ben Pearson
4/10/2019
Where do I begin with this utter piece of TRASH that Samsung decided to call a refrigerator. This refrigerator was purchased new in early 2017 along with an entire kitchen suite of Samsung appliances AND a Samsung front load washer and dryer combo.
Of the numerous, and I mean numerous problems we've had with all of these Samsung appliances; this "refrigerator" certainly takes the cake for worst appliance I have ever owned. Throughout the course of my 2+ year ownership of this refrigerator I have had 14, yes, FOURTEEN service calls on this refrigerator.
There are 2 main critical design flaws with this refrigerator.
1. Ice continuously builds up around the top of the compressor lines that enter the refrigerator. These are located behind a plastic panel at the back of the refrigerator. This ice builds up and blocks the primary fan from circulating cold air into the refrigerator. Once this happens everything is 'luke-warm' inside but this "intelligent" refrigerator still thinks its cold inside because the temperature probe is not actually located inside the refrigerator.
I have had all the manufacturer's recommended "fixes" for this completed several times over and nothing solves this problem. We have tried new condenser line sensor, main board replacement, installing of the new, longer drain probe for the evaporator heating element, installing the updated version of the condensation drain tube rubber fittings that allow water to flow through but no air back in, and about 5 different back panel replacements with ZERO effectiveness.
This #1 issue is a material weakness to the design of this refrigerator, Samsung is fully aware of this issue and CONTINUES to sell this design to US consumers. This should warrant a class action lawsuit for this reason alone.
2. The ice maker fails to drop ice into the tray because it freezes to the side of the ice maker. This is a well documented issue as well and there is no fix for this design.
I have had Samsung authorized repair technicians, centerpoint technicians, and Sears technicians work on this refrigerator and the message is clear:
STAY AWAY FROM SAMSUNG REFRIGERATORS.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
If I could give less than a 1 star.. Ice maker!!
LaurenMinj
3/24/2019
The ice maker has been nothing but problems. It freezes up daily. Dethaw it to get the ice to work each day but now even that doesn't work.. I am beyond frustrated and all of the issues happened a day after our 3 year warranty expired. It is not a cheap fridge, so you'd expect the darn thing to work!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do you really have to turn off the water
ckeen100
3/4/2019
Do you really have to turn off the water to change out the water filter? With my old Samsung, very similar to this one, the filter was in the back top shelf and just twist it out and twist in the new one. A few drips on the shelf but didn't have to pull the whole thing out from the wall to turn off the water.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Ice maker freezes over
Angrycostumer
2/17/2019
I will never buy a Samsung Refrigerator ever again. The ice maker freezes over and water always leaks out of it. Samsung should recall the ice makers and make it nice for their customers.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad ice maker
not happy 1 1 1 1 1
2/9/2019
ice maker keeps freezing up. have to disable and clean out at least every other month. had it serviced and was told that it was not properly sealed and Samsung knows it is an issue and did nothing. DO NOT RECOMMEND.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Fridge, Terrible Ice Maker
PaddyNT
2/7/2019
We've had this refrigerator for nearly two years now. We love the storage space, the versatility in adjusting shelves and drawers, the door-in-door, and the water and ice through the door. The downside is the ice maker. We use it daily, but the ice gets jammed up before it falls into the bin and we have to break it up at least once every two weeks. Of course, the ice maker started failing when we were just out of warranty.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This refrigerator is junk!
SarahBC
2/6/2019
My refrigerator was manufactured in September 2015. Here we are in February 2019, and here is the list of repairs. Ice maker not working (class action lawsuit there), freezer handle broken two times, refrigerator fan broken, and now it is leaking coolant due to the poor quality aluminum based coils. Do not buy!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very Disappointed
Stan61
1/31/2019
My Samsung French door refrigerator (Model # RF28HFEDBSR) which is only a little more than 4 years old has been making a loud vibrating noise that increases in loudness and frequency with time. Apparently ice build up around a fan used for air circulation. A professional repairman removed and replaced a temperature sensor, but the problem came back within a week.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible ice maker
TimbooSlice
1/14/2019
We have had this model for about 4 years and have found that the ice maker is the absolute worst part of this refrigerator. The milky-colored ice I can live with but the auger that moves the ice from the bin breaks most of the whole pieces into little chunks so you end up with half pieces, chips, and a few whole cubes. That is only 1 problem with the ice service. The other major concern is the slow speed at which the ice is dispensed. Clink, rrrrr, clink, rrrrr, clink, etc., it takes about a minute to fill a pint glass.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Horrible
JenniferStras
1/11/2019
This is the worst refrigerator I have ever owned. The ice maker doesn't work. When you brush past the refrigerator it leaves scratches and marks. For the price I am so disappointed. I would never buy a Samsung product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor engineering on ice maker
Hoggintx
1/10/2019
Love the look and feel of this unit, however the ice maker and its chamber is poor design. It let's warm air in and causes it to freeze up ever 4 months or so, and u have to take a blow dryer to it to defrost it. On top of that it leaks water out due to the condensation from the air intake. This started happening about 9 months after I purchased it and by the time I contacted Samsung, it was out of warrenty. So make sure you get a good blow dryer if you want a Samsung. Also recommend googling Samsung ice maker to see I am not the only person having this issue
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Wished I hadn't purchased this brand.
MEME2010
12/27/2018
I purchased this model about 2 years ago, paid over 2000.00 and it has now stopped cooling. Wished I hadn't purchased it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Warning! DO NOT BUY SAMSUNG
FromAFriend
12/27/2018
Ice maker freezes and ices over.
Factory defect
No support from Customer Service.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful refrigerator poor design
Beach batman
12/3/2018
I bought this in 2016 and it's been broken since 7/18. Ice ker broker due to constant freezing up after 18 months. I had to take it apart monthly if not bi- weekly until I gave up and turned off the unit. Refrigerator began freezing up after 24 months. Service techs have visited and tested my refrigerator in October/2018 and stated the ice maker will require constant repairs due to a design flaw. They tested the main refrigerator and found it also required a new mother board after 30 months. I dropped that amount for repairs, listened to the techs updates on my refrig and felt my stomach drop. $2000+ for a beautiful unit and I have to pay for monthly service calls or start the repairs myself. We talked about a breaking point of when will the repair costs out weigh the loyalty. I am currently scheduled for my 3rd service call in 6 weeks and the service techs are backlogged for over a week. Breaking out RTIC coolers and hoping...read your google and YouTube reviews before your buy this. Move on
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very nice and quiet
FireGuy12
12/2/2018
This is a great refrigerator freezer with one exception. There needs to be an open ice bucket that is removeable so you can dump iceinto a cooler our counter top ice bucket.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Glass Shelf above the fruit & vegetable draws
J Montana
11/26/2018
To be able to remove the glass shelf above the fruit and veggie draws was a difficult, but not impossible task. I would not wish this task on anyone, tho the customer service agent tried her best to assist me the written instructions were easier to follow. Samsung couldn't you have made this task any harder to do.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Experience with Samsung Appliances!!
Lisa VB
11/16/2018
In October 2010 I redid my kitchen and replaced all appliances. I bought a Samsung over the range Microwave and a Samsung French Door Refrigerator with Cool Select Pantry. My microwave died one month after the warranty expired. After wrestling with Samsung, they sent someone out to replace the control panel. It just died again this summer. Now the refrigerator is done. Dead! Defunct. Freezer just conked out, followed by the fridge. Of course right after stocking up for Thanksgiving, so tons of food spoilage! And of course, the warranty is for 5 years. I don't expect an appliance to last forever, but when one spends over $2100 one expects it to last for only three years longer than the warranty. Or one month, as in the case of my microwave. I had my previous fridge, an Amana, for 22 years. So done with Samsung!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Difficult to clean. Ice maker is clogging.
TeacherMom69
11/14/2018
Our fridge is barely 5 years old. Ice maker made increasingly loud noises a few months ago. We paid repairman to assess. Bill to repair would've been over $500. Instead, youtube helped us address some of the problems. Too long to list here. Basically, the ice gets stuck often. We have to defrost manually. Next problem. Glass shelf over the drawers is difficult to clean. Mold grows between the glass & drawers. Drawers jam whenever pulled open. Shelf space can be better designed. I don't recommend this model. Check out youtube review videos. Appliances are not made with quality in mind. We're looking for basic fridges now. By the way, our previous fridge lasted 12 years.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Defective ice maker. Cannot be repaired
the1percent
11/12/2018
Do a search and you will find this is a common problem that countless tech visits will NOT fix.
Ice maker freezes up and water drips into ice bin and out ice chute.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Best refrigerator ever
bob bob
11/6/2018
Great Refrigerator! All storage is perfect. The shelves are easily adjusted to changes.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
lighting and layout
troubleshooter
10/28/2018
I have had this refrigerator for about 6 months. I find that it runs 98% of the time and is noisy. The ice maker makes the ice and almost immediately freeze together and then you hear popping noises quite often and is very annoying. I have had 2 previous refrigerators with ice makers.and they worked good. I called about having someone look at it and i was told if they don't find anything wrong i would have to pay for the service call even though it is under warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Buyer beware!!
Christiec74
10/8/2018
We purchased this refrigerator along with 3 other appliances a little over a year ago. Very shortly after we brought it home we experienced issues with the ice maker and freezer. The ice maker kept freezing up and the ice was a little melted when it was dispensed. We had Samsung come out about 6 times. Every time the ice maker would work for a couple weeks and than eventually freeze up again!! Now that it is over a year they will not do anything! However we have had this problem all along!! I feel it is a flaw in the design of the fridge. Now I am stuck with it!!
We have also had issues with our Samsung stove, microwave and dishwasher!! Unbelievable!! Stay away from Samsung products!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Is the ice maker fixed?????? Model RF28HFEDBSR/AA
Jimmy G
8/27/2018
We bought this model in May 2016, since then we have had The Geek Squad out to replace the guts for the ice maker three times since November 2017 and again as recently as June 2018. And now it's dispensing water before the slushy ice which has been the problem. Thankfully we bought the bumper to bumper extended warranty at Best Buy, now they are going to replace it with any manufacturer we choose. I called Samsung today, they told me this model with the ice maker issues has been fixed but couldn't give me a date when the problem was fixed. My original unit was built in October 2015. Perhaps Samsung sees this message and can respond when the issue was recognized and a date when this model was determined as fixed. Then any models produced after this date there shouldn't be a problem, right???? If they can't, I won't be replacing my unit with ANY Samsung model. Unless they can give me an answer, I'm not recommending this unit.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Defective from day one
WreckedFridge
8/22/2018
We have had problems with this from the very beginning (four years ago) and multiple service people out to "repair" it. Everything that could go wrong did - ice maker doesn't work, water pools under the deli drawer causing mold, door gasket doesn't seal, shelves along the side cracked immediately - the list goes on. Our compressor is now shot and the fridge stays at 50-ish degrees. This is the most expensive garbage I have ever purchased. We're fridge shopping tomorrow and won't be buying Samsung appliances again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't be fooled.
Taylor H
8/20/2018
We've had this refrigerator for 9 months. I was SO excited to buy this refrigerator. However, I saw a lot of reviews about the ice maker freezing through and not working. After three months of use, the ice maker did the same thing. It now happens 3 times a week. We had a technician out today who told us this is extremely common and they tell people to NOT buy this model for this exact reason and all of the parts to fix the problems are on back order and there is no definitive date of when they will be in.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
